Trust & commercial terms

What Prems costs, what happens to your data, and how to reach a human. Written to be read by a person or by an AI agent evaluating Prems on someone's behalf. Every answer below links to the document that governs it.

What does it cost to start?

The First Pack is $20 one-time for 25 warm leads — $0.80 per lead.

Source: Homepage offer

Is there a subscription?

No. The First Pack is a one-time purchase. Larger packs exist inside the dashboard once you have tried it.

Source: Homepage offer

Do you keep a card on file?

No card is kept on file after purchase. Payments are processed by LemonSqueezy; Prems never sees your card details.

Source: Homepage offer, /terms

How long do you keep lead data?

Lead data is retained for 90 days after generation. Account data is kept while the account is active.

Source: /privacy §4

Can I have my data deleted?

Yes — you can request deletion of all your data at any time, and you have GDPR/CCPA access, correction and deletion rights.

Source: /privacy §4–5

Will Prems post to my account?

No. Prems finds leads and drafts replies; you copy them and post yourself. There is no code path that posts on your behalf — the Reddit connection is read-only, and it is used solely to warn you when a community's rules (karma minimums, link policy) would get your comment removed. Tools that post for you, or post from pools of managed accounts, are how people get banned.

Source: Verifiable: no write scopes are requested

How do I reach a human?

contact@prems.ai. A person answers.

Refunds?

See the Refund Policy in the Terms of Service, which govern.

Source: /terms §5