Trust & commercial terms

What Prems costs, what happens to your data, and how to reach a human. Written to be read by a person or by an AI agent evaluating Prems on someone's behalf. Every answer below links to the document that governs it.

What does it cost to start?
One search is $199, paid up front. One search, one price.

Source: Homepage offer

Is there a subscription?
No. Each search is a one-off. There is nothing recurring and nothing to cancel.

Source: Homepage offer

Do you keep a card on file?
No card is kept on file after purchase. Payments are processed by Stripe; Prems never sees your card details.

Source: Homepage offer, /terms

How long do you keep lead data?
Lead data is retained for 90 days after generation. Account data is kept while the account is active.

Source: /privacy §4

Can I have my data deleted?
Yes — you can request deletion of all your data at any time, and you have GDPR/CCPA access, correction and deletion rights.

Source: /privacy §4–5

Will Prems post to my account?
No. Prems finds leads and drafts replies; you copy them and post yourself. There is no code path that posts on your behalf — the Reddit connection is read-only, and it is used solely to warn you when a community's rules (karma minimums, link policy) would get your comment removed. Tools that post for you, or post from pools of managed accounts, are how people get banned.

Source: Verifiable: no write scopes are requested

How do I reach a human?
contact@prems.ai. A person answers.
Refunds?
See the Refund Policy in the Terms of Service, which govern.

Source: /terms §5

The Terms of Service and Privacy Policy govern where this page and they differ. Building an agent? /developers has the MCP endpoint and tool reference.